Our Quality Policy

Our Quality Policy

At Vector Software, our hallmark is quality. All our resources and processes are dedicated to ensuring that our services are of the highest quality standards and are developed to meet our customers’ needs and requirements.

Our commitment to high quality is unwavering, our desire to grow is ingrained in each team member, and our attention to detail is nothing less than focus. Vector Software is focused on improving productivity and continuously innovating and upgrading its services.

We build long-term relationships with our clients. We are flexible in our approach and work in a way which is most suitable and convenient for our customers. We follow a stringent Quality Management System (QMS) which stands on the following Pillars:
  • Commitment to customer satisfaction
  • Protection and Improvement of the Environment
  • Innovative, timely and cost-effective services
  • Continual and ongoing service quality improvement
  • Development of the organization as a global center for excellence
  • Market evaluation for exploring challenging areas
quote
If you deprive yourself of outsourcing and your competitors do not, you’re putting yourself out of business
Lee Kuan Yew
quote

We stick to our commitments and provide world class service and technical support to our clients. We focus on customers’ needs and requirements. Our Technical Support team is available to help all the way from requirements analysis to solution deployment to post project support.

Complete customer satisfaction is our goal. We achieve it by listening to the customer and by providing error-free solutions and services on time. Our company’s policy is set in such a manner that our customers engage us not just as a service provider, but as their Technology Partners.

We assure you that the quality of our services will exceed your expectations. Our Quality Management System is designed to eliminate the majority of human errors during the development phase and meet all of your project criteria and business needs.