Head of Delivery / Chief Operating Officer

Vector Software, an international fast growing IT outsourcing company, is looking for an ambitious and self-driven Head of Delivery / Chief Operating Officer (COO) to join our team!
As Head of Delivery / Chief Operating Officer (COO) at our company, you will be responsible for overseeing the overall business operations strategy as this is crucial for our expansion strategy growing from 130 up to 500 employees within the next 3 to 5 years.  
Head of Delivery / COO would be working with the CEO, Board of Directors and become a crucial member of our senior management team, having a direct impact on revenue growth, gross margin, and attrition rate. In this position, you’ll have to manage and control diverse business operations and functions, so we expect you to be a mature and inspiring leader.  
If you, in addition, have great people management skills and excellent business acumen, outstanding work ethics, can lead employees by personal example; are proactive and self-driven, we would love to hear from you!


  • Establish and supervise delivery teams performance towards customer satisfaction, employee satisfaction and profitability, revenue expansion from existing clients
  • Coach, mentor, train and oversight delivery teams
  • Improve business processes, policies and initiate, implement automation tools
  • Identify and develop project management methodology, best practices, and standards
  • Manage shared resources and coordinate communication across all delivery teams
  • Participate in sales and client engagement activities
  • Monitoring compliance with project management standards, policies, procedures, and templates by means of project audits
  • Coordinate with human resources department to recruit skilled talent and retain the best consultants


  • Previous outstanding performance as a Head of Delivery / COO or similar roles for 3 years
  • In-depth knowledge of different business functions such as Delivery, HR, Finance etc
  • Hands on experience in strategic planning and business development
  • Good knowledge of data analysis and KPIs
  • Familiarity IT/Business infrastructure
  • Outstanding organizational and time management skills
  • Excellent interpersonal and leadership skills
  • Great communication and presentation skills
  • Problem-solving mindset and can-do attitude

Who we are:

Vector Software is an international and fast growing IT outsourcing company offering premium custom offshore development services. Established in 2014 the company has quickly grown into a prosperous software development company with headquarters in Ukraine (Lviv, Kyiv) and Norway (Oslo). Due to the high-quality services and complex software solutions provided, our company has gained global recognition.
Commitment to the quality, work dedication, and a customer approach is at the root that’s coming from the Norwegian side of the company’s policy. Having experienced and skilled outsourcing software developers with extensive technology expertise allows us to deliver software solutions of different complexities on time.
We provide our customers with the best solutions in the field of customized software development. Our team spirit makes us strong and leads us to our goals. We collaborate, support and empower each other to reach new professional heights. We work devotedly to develop innovative customized technologies and embrace higher standards in custom development.
If you need any further information, please do not
hesitate to contact any of our recruiters.
+380 93 436 58 85
Apply for this position
Apply for this position
Or send your CV at job@vector-software.com

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